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Human-Centered AI

Artificial Intelligence (AI) brings amazing capabilities and challenging risks. Human-centered AI (HAI) works to maximize AI’s benefits and minimize its harms by attending to AI capabilities and their impact on users, service providers, impacted stakeholders, and society at large. This area of research: 

  • Improves AI innovation processes to reduce project failure and bad outcomes
  • Creates new methods for people to interact with computing systems
  • Advances AI Literacy
  • Informs policy and the regulation of AI systems
  • Improves how innovators can team with AI to co-innovate
     

Machine Learning (ML) is a subset of artificial intelligence (AI) that involves training algorithms to learn from and make predictions or decisions based on data. Applied ML in the context of HAI focuses on designing AI systems with human needs, behaviors, and social contexts in mind.
 

Students who want to learn more about HAI might be interested in the following HCII courses: 

  • A team of HCII researchers will use a grant from the U.S. Department of Education's Institute of Education Sciences to develop and test a smartphone-based tutoring system for middle school mathematics that's rooted in AI.

    HCII Researchers Awarded $2M Grant To Test AI-Based Mobile Tutoring Software

    NEWS

    Homework can be extra difficult for middle school students facing limited access to technology, lack of parental support or other factors that could hinder their learning....

  • NoRILLA, an HCII project that uses AI to assist children in hands-on educational experiments, was selected for an exhibit at CaixaForum Valencia, a new museum in Spain.

    AI-Powered Museum Exhibit Shows Technology's Potential in Education

    NEWS

    A project from the School of Computer Science's Human-Computer Interaction Institute that uses artificial intelligence to assist children in hands-on educational experiments is one of six ...

  • color icons representing the design of interactive training interfaces, models, and organizations

    Studying and designing for human-AI collaborative work in real-world contexts

    PROJECT

    Across a range of real-world contexts, we are studying how AI is currently being designed and used to augment or transform worker practices. Moving beyond...

  • 3 people participating in a workshop for gig workers and policymakers

    Empowering and Enhancing Workers Through Building A Community-Centered Gig Economy

    PROJECT

    The gig economy is characterized by short-term contract work performed by independent workers who are paid in return for the "gigs" they perform. Example ...

  • This figure provides a high-level overview of the child maltreatment screening process at Allegheny County, illustrating when an ADS assists call screeners’ and supervisors’ screening decisions.

    Advancing Fairness in AI with Human-Algorithm Collaborations

    PROJECT

    Artificial intelligence (AI) systems are increasingly used to assist humans in making high-stakes decisions, such as online information curation, resume s...

  • 12 cards of various solid colors lay slightly overlapping on a black background

    Incorporating and Balancing Stakeholder Values in Algorithm Design

    PROJECT

    This project will create a general method for value-sensitive algorithm design and develop tools and techniques to help incorporate the tacit values of st...

  • CMU is launching the Responsible AI Initiative to bring research in this field under the umbrella of fairness, accountability, transparency and ethics, and to apply these principles to real-world applications affecting society.

    CMU Launches Responsible AI Initiative To Direct Technology Toward Social Responsibility

    NEWS

    Artificial intelligence has the potential to improve our daily lives, whether it's by helping doctors better diagnose and treat disease, reducing jail recidivism, or connecting people in n...

  • HCII researchers have created a new genre of interactive, hands-on museum exhibits that includes an intelligent, virtual assistant to interact with visitors.

    Adding AI to Museum Exhibits Increases Learning, Keeps Kids Engaged Longer

    NEWS

    Hands-on exhibits are staples of science and children's museums around the world, and kids love them. The exhibits invite children to explore scientific concepts in fun and playful ways....

  • a robot with a purple torso is in the forground of a crowded cafeteria

    School of Computer Science Part of Four New NSF AI Institutes

    NEWS

    CMU Contributing to Innovations in Caregiving, Agriculture, Wireless Networks...