Human-Centered AI
Artificial Intelligence (AI) brings amazing capabilities and challenging risks. Human-centered AI (HAI) works to maximize AI’s benefits and minimize its harms by attending to AI capabilities and their impact on users, service providers, impacted stakeholders, and society at large. This area of research:
- Improves AI innovation processes to reduce project failure and bad outcomes
- Creates new methods for people to interact with computing systems
- Advances AI Literacy
- Informs policy and the regulation of AI systems
- Improves how innovators can team with AI to co-innovate
Machine Learning (ML) is a subset of artificial intelligence (AI) that involves training algorithms to learn from and make predictions or decisions based on data. Applied ML in the context of HAI focuses on designing AI systems with human needs, behaviors, and social contexts in mind.
Students who want to learn more about HAI might be interested in the following HCII courses:
- 05-317/05-617: Design of AI Products and Services
- 05-318/05-618: Human-AI Interaction
- 05-380/05-685: Prototyping Algorithmic Experiences (PAX)
- 05-499/05-899: Special Topics: Augmenting Intelligence
- 05-499/05-899: Special Topics: Fairness, Accountability, Transparency, & Ethics (FATE) in Sociotechnical Systems
Faculty Researchers
-
Don’t Let FOMO Be Your Organization’s AI Strategy
NEWSDriven by the fear of falling behind their competitors, organizations are rushing to throw AI at their problems. But it's not solving ever...
-
How Do Boomers Really Feel About AI?
NEWSAs older adults embrace artificial intelligence, they want the technology to be more in tune with their emotional needs, according to a re...
-
CMU Tool Prevents Anxiety Spirals When Searching for Medical Advice Online
NEWSReddit isn't a doctor, but that doesn't stop people from turning to it for medical questions. And since people won't change their behavior...
-
Design Tweaks That Keep Students Learning
NEWSGetting a question wrong might be the best thing that can happen to a student, if they try again. Researchers at Carnegie Mellon Universit...
-
Fujitsu, CMU Launch Joint Center for Physical AI
NEWSAt the center, Fujitsu and CMU will jointly advance research and development of core technologies to enhance the capabilities and scalabil...
-
EcoAssist Shows Devs Greener Ways to Code
NEWSThe environmental impact of the internet continues to climb. Every line of code written for a website leads to power consumption and energ...
-
Rethinking PDF Accessibility From the Ground Up
NEWSResearchers in the Carnegie Mellon University School of Computer Science have developed a system that automatically improves PDF accessibi...
-
The AI Is in the Room
NEWSIn this ghost story, there is no haunted mansion. No candles mysteriously snuffed out. No strange things going bump in the night or glimps...
-
When an AI Bot Becomes Your Boss
NEWSArtificial intelligence isn't likely to replace managers in the workplace, but it can help with routine tasks, a study by researchers in C...
-
Application Opens for 2026 LearnLab Summer School
NEWSThis intensive, one-week program gives participants hands-on experience building advanced educational technologies and tutoring systems to...
-
CMU at CHI 2026
NEWSThis year, authors from CMU contributed to 76 papers accepted to CHI, including 12 award-winning papers. “The interdisciplinary CHI confer...
-
PeerCoPilot Uses AI To Support Community Mental Health Care
NEWSResearchers have developed an AI-powered chatbot designed both with and specifically for people working in behavioral health. The chatbot,...