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Human-Centered AI

Artificial Intelligence (AI) brings amazing capabilities and challenging risks. Human-centered AI (HAI) works to maximize AI’s benefits and minimize its harms by attending to AI capabilities and their impact on users, service providers, impacted stakeholders, and society at large. This area of research: 

  • Improves AI innovation processes to reduce project failure and bad outcomes
  • Creates new methods for people to interact with computing systems
  • Advances AI Literacy
  • Informs policy and the regulation of AI systems
  • Improves how innovators can team with AI to co-innovate
     

Machine Learning (ML) is a subset of artificial intelligence (AI) that involves training algorithms to learn from and make predictions or decisions based on data. Applied ML in the context of HAI focuses on designing AI systems with human needs, behaviors, and social contexts in mind.
 

Students who want to learn more about HAI might be interested in the following HCII courses: 

  • side by side headshots of Ken Holstein and Hoda Heidari, HCII faculty who are co-PIs on this grant

    NIST Awards $6M to Carnegie Mellon University To Establish AI Cooperative Research Center

    NEWS

    U.S. Secretary of Commerce Gina Raimondo announced Sept. 24 that the Department of Commerce’s National Institute of Standards and Technology (NIST) has awarded $6 million to Carnegie Mello...

  • A deep pink box shows the outline of a robot's head with a dialogue box above it, while a lighter pink box contains a drawing of two people talking with a question mark above their heads.

    People With Autism Turn to ChatGPT for Advice on Workplace Issues

    NEWS

    A new study shows that many people with autism embrace ChatGPT and similar AI tools for help and advice as they confront problems in their workplaces. But does that use of AI make sense?Im...

  • CHI 2024 logo with the theme Surfing the World May 11-16, 2024

    CMU at CHI 2024

    NEWS

    Researchers from the Human-Computer Interaction Institute (HCII) and several other Carnegie Mellon University schools and disciplines contributed to more than 40 papers accepted to the 202...

  • PASA Lunch and Learn on Artificial Intelligence

    CMU Faculty and Staff Present at PASA Lunch and Learn

    NEWS

    On Tuesday, March 5, Ken Koedinger, Erin Gatz, and Nesra Yannier shared the exciting work they’ve been doing in the field of Artificial Intelligence in education during the Pennsylvania As...

  • screenshot of the Jigsaw prototyping system

    Jigsaw: Supporting Designers to Prototype Multimodal Applications by Assembling AI Foundation Models

    PROJECT

    Recent advancements in AI foundation models have made it possible for them to be utilized off-the-shelf for creative tasks, including ideating design conc...

  • Wikibench illustration of a bench made up of the 8 puzzle pieces from the wiki logo

    Wikibench

    PROJECT

    AI tools are increasingly deployed in community contexts. However, datasets used to evaluate AI are typically created by developers and annotators outside...

  • SCS professor Jodi Forlizzi recently appeared in Washington, D.C., to share recommendations with U.S. senators to ensure that AI innovations are sustainable, responsible and work for workers.

    Forlizzi Briefs Senators on AI in the Workforce

    NEWS

    Carnegie Mellon University School of Computer Science Professor Jodi Forlizzi on Tuesday shared four recommendations with U.S. senators to ensure that innovations in artificial intelligenc...

  • a full image of a parrot above 8 small squares, each containing a small portion of image. Text reads "Select 4 of the most representative visualizations of the parrot for hints"

    Eye into AI

    PROJECT

    Recent developments in explainable AI (XAI) aim to improve the transparency of black-box models. However, empirically ...

  • We built a visualization dashboard called Rx RiskMap that communicates and explains the results of a model to predict overdose risk across the state of Pennsylvania. The data shown is outdated and depicted for demonstration purposes only.

    Predicting and Visualizing Overdose Risk for Public Health

    PROJECT

    Overdose due to opioid misuse and abuse is currently a critical public health issue in the United States and worldwide. Machine learning (ML) approaches h...

  • LearnSphere

    Learning Analytics and Data Sharing

    PROJECT

    LearnSphere is a community data infrastructure to support learning improvement online. It integrates educational data and analysis repositories to offer ...

  • Nesra sits by Norilla earthquake table

    Mixed-Reality For Science Learning

    PROJECT

    NoRILLA is a patented mixed-reality educational system bridging physical and virtual worlds to improve STEM learning. Research at Carnegie Mellon Universi...

  • Multiplier Effects in Math Education (MEME) Project

    PROJECT

    The MEME Project’s goal is to produce better educational outcomes by increasing motivation, learning, and self-regulation....