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Human-Centered AI

Artificial Intelligence (AI) brings amazing capabilities and challenging risks. Human-centered AI (HAI) works to maximize AI’s benefits and minimize its harms by attending to AI capabilities and their impact on users, service providers, impacted stakeholders, and society at large. This area of research: 

  • Improves AI innovation processes to reduce project failure and bad outcomes
  • Creates new methods for people to interact with computing systems
  • Advances AI Literacy
  • Informs policy and the regulation of AI systems
  • Improves how innovators can team with AI to co-innovate
     

Machine Learning (ML) is a subset of artificial intelligence (AI) that involves training algorithms to learn from and make predictions or decisions based on data. Applied ML in the context of HAI focuses on designing AI systems with human needs, behaviors, and social contexts in mind.
 

Students who want to learn more about HAI might be interested in the following HCII courses: 

  • Sketches and AI generated images of 5 fluid chairs and 5 serene lamps with several examples like lava and clouds inspired by nature

    Human-AI Collaboration Can Unlock New Frontiers in Creativity

    NEWS

    Content churned out by generative AI models is surprisingly competent, if not always particularly exciting. But research at Carnegie Mello...

  • Alexandra Ion

    Ion Receives NSF CAREER Award for Material-Changing Interfaces

    NEWS

    Imagine a hard floor that adapts to cushion the impact of your fall, or a chair that adjusts its firmness and ergonomic support based on y...

  • illustration of a person sitting at a desk with 5 computer monitors, in the background there are vertical lines of a white bar chart dark on a moody dark red and black background

    Working With AI

    NEWS

    Chatbot companions, generated videos, banking software and homework help. Artificial intelligence software has found its way into more and...

  • CHI 2025 logo of a small illustration of a seaside city, complete with a small ferris wheel

    CMU at CHI 2025

    NEWS

    Our halls are abuzz with talk of “CHI” (pronounced “kai”), the nickname for the upcoming conference on computer human interaction (CHI). ...

  • group of 14 SNU and CMU faculty standing in front of a banner that reads Opening Ceremony for the new HCAI center

    CMU Launches Human-Centered AI Research Center with Seoul National University

    NEWS

    Carnegie Mellon University and Seoul National University (SNU) have announced a new collaboration to advance human-centered artificial int...

  • collage of several classroom images for the XR course

    Up Next in Special Topics

    NEWS

    Our Special Topics courses provide the opportunity to explore the future of HCI, guided by the experts who are shaping the field. These dy...

  • An scene from a virtual reality environment shows a room of animated people in a simulated party environment.

    VR/AR Could Help People Manage Everyday Stressors

    NEWS

    Everyday situations can sometimes feel like big stressors, whether it's delivering an important work presentation, attending a party full ...

  • A man and woman stand in front of a yellow backdrop peppered with the SXSW logo.

    Faculty Shine at SXSW

    NEWS

    South by Southwest (SXSW) annually unites innovators of industry and creative thinkers in Austin, Texas, for a global assembly of technolo...

  • screenshot of the Inkspire interface

    Inkspire

    PROJECT

    With recent advancements in the capabilities of Text-to-Image (T2I) AI models, product designers have begun exp...

  • illustration of the proof-of-concept editing interface with map-inspired elements, like district, path and landmark

    VideoMap

    PROJECT

    Video editing is a creative and complex endeavor and we believe that there is potential for reimagining a new v...

  • A person wearing an orange apron sautees salmon in a skillet.

    Accessing Recipe Information Without Looking

    NEWS

    "Cook until golden brown" is a recipe instruction virtually every home cook encounters. It's simple enough for sighted people to follow bu...

  • A laptop screen displays what looks like medieval forces prepped for battle.

    SCS Research Highlights Kids' Role in AI

    NEWS

    Seated at a laptop and surrounded by other students, a young girl asked an image generator powered by artificial intelligence to create a ...