Biblio

2006
J. Arguello, Butler, B. S., Joyce, L., Kraut, R., Ling, K. S., Rosé, C., and Wang, X., Talk to me: Foundations for successful individual-group interactions in online communities, in CHI 2006: Proceedings of the ACM Conference on Human-Factors in Computing Systems, New York: ACM Press, 2006, pp. 959 - 968 .
2004
G. Beenen, Ling, K., Wang, X., Chang, K., ,, Resnick, P., and Kraut, R., Using social psychology to motivate contributions to online communities, in CSCW'04: Proceedings of the ACM Conference on Computer Supported Cooperative Work, New York: ACM Press, 2004, pp. 212 - 221.