Design

In order to develop the best possible design solution, the team followed an iterative design process. Using insights from the research phase, we began with very low fidelity sketches, in order to make sure that all ideas were captured. From there, a series of internal brainstorming activities and participatory design sessions with physicians helped shape the direction of the PIV.

With increasingly high-fidelity designs, we began a cycle of paper and click-through prototyping. Prototyping allowed for quick iterations and rapid improvements to the design. Once a new prototype was ready, it was immediately tested with users. The team then held internal discussions of the results in order to move forward with an updated prototype. In the high-fidelity implementation phase, an analogous iterative approach guided our process. This phase consisted of usability testing, internal review, and continued implementation.

This rapid iterative process increased productivity and allowed the team to make continuous improvements very quickly. Constant user feedback also helped avoid the problem of becoming attached to ideas prematurely.